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Our team of Personal Advisers is available on +44 (0) 1892 556 276
What regulatory protection do I have?
The Financial Services Authority (FSA)
AXA PPP International is authorised and regulated by the Financial Services Authority (FSA).
The FSA was established by government to provide a single statutory regulator for financial
services. The FSA is committed to securing the appropriate degree of protection for consumers
and promoting public understanding of the financial system.
The FSA have set out rules which regulate the sale and administration of general insurance which
we must follow when we deal with you. Our FSA register number is 202947.
This information can be checked by visiting the FSA register which is on their website:
or by contacting the FSA on 0845 606 1234 within the UK and Channel
Islands or +44 (0) 20 7066 1000 if you are calling from outside the UK and Channel Islands.
We provide advice and information only on our own products. If you would like further details on
any of our products please contact us.
The Financial Services Compensation Scheme (FSCS)
We are also participants in the Financial Services Compensation Scheme established under the
Financial Services and Markets Act 2000. The scheme is administered by the Financial Services
Compensation Scheme Limited (FSCS), a body established by the FSA. The scheme is governed
by FSA Rules and may act if it decides that an insurance company is in such serious financial
difficulties that it may not be able to honour its contracts of insurance.
The scheme may assist by providing financial assistance to the insurer concerned, by
transferring policies to another insurer, or by paying compensation to eligible policyholders.
Further information about the operation of the scheme is available on the FSCS website:
What we do with your personal data
Please ensure that you show the following information to others covered under your policy, or
make them aware of its contents.
We will deal with all personal information supplied to us in the strictest confidence as required by
the Data Protection Act 1998. We send personal and sensitive personal information in
confidence for processing by other companies and intermediaries, including those located in
countries outside the European Economic Area (EEA), including to countries where the laws
protecting personal information may not be as strong as in the EEA. We take steps to ensure
that any sub-contractors give at least the same protections as we do.
We will hold and use information about you and any family members covered by your policy,
supplied by you, those family members, medical providers or your employer (if applicable) to
provide the services set out under the terms of this policy, administer your policy and develop
customer relationships and services. In certain circumstances we may ask medical service
providers (or others) to supply us with further information.
