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Our team of Personal Advisers is available on +44 (0) 1892 556 276
I have an excess on my policy – how does this work?
If you have an excess on your policy, this is what it means and how it is applied:
•
An excess is the amount of money you must contribute towards the cost of any eligible
treatment each policy year.
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The excess applies to each person covered by the policy in each policy year.
•
The excess is deducted from any eligible treatment costs you incur.
•
When a claim is made that involves an excess, we will pay the claim after we have
deducted the excess amount.
•
The excess is a single deduction that is made regardless of the number of individual
medical conditions claimed for in that policy year.
•
Should treatment continue beyond your policy’s renewal date then we will apply the
excess:
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Once against the costs incurred before this date, and;
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Again against the costs incurred on or after the renewal date.
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We will do this irrespective of whether the costs relate to treatment for the same
medical condition.
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We will not apply the excess against medical costs for treatment that your policy does
not cover.