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Our team of Personal Advisers is available on +44 (0) 1892 556 276
necessary treatment administered by the international assistance company appointed by us
whilst they are moving you.
The exclusions in other parts of this document do not apply to the evacuation or repatriation
service but will apply to treatment in your principal country of residence, home country or any
country to which you have been evacuated. If you need the evacuation or repatriation service you
must contact the emergency assistance centre so that immediate help or advice can be given
over the phone.
Arrangements may then be made for an appointed doctor to see you and to move you or bring
you back to your principal country of residence if necessary. If an appointed doctor thinks it is
necessary then the evacuation or repatriation service will be carried out under medical
supervision.
The full rules relating to the evacuation or repatriation service can be found under
and
.
Specific terms relating to the overseas evacuation or repatriation service
12.3
The overseas evacuation or repatriation service is available to provide
the following services when the arrangements are made by us:
(a)
Transferring you by air ambulance, regular airline or any other method of transport we
consider appropriate. We will decide the method of transport and the date and time.
(b)
If you are admitted to hospital then, if in the opinion of the appointed doctor the medical
facilities in the hospital are not suitable or adequate, you will be evacuated to the nearest
place where appropriate services are available.
(c)
Cover for the reasonable and necessary transport and additional accommodation costs for
another person, who must be 18 or over, to accompany you if you are under 18 (or in other
cases where we believe that your medical condition makes it appropriate) while you are
being moved.
(d)
Cover for the reasonable additional travelling and accommodation costs incurred in
returning to the principal country of residence any family members covered by an
AXA PPP International policy who are accompanying you on the overseas journey.
(e)
Bringing your body back to a port or airport in your principal country of residence or your
home country, if you die outside of your home country, except if you die in the
circumstances shown in
.
