Page 41 - European Health Cover

9.1 We pay for eligible:
(a) Charges made by, or incurred in, a hospital in your principal country of residence or within
your area. We will pay the reasonable charges for the use of a single en-suite room.
(b) Charges made by, or incurred in, a hospital, day-patient unit or scanning centre listed in
the UK Directory of Hospitals.
(c) Cataract surgical procedures in the UK following referral by a GP to a facility in the UK with
which we have an agreement for the provision of cataract surgical procedures.
(d) Charges made in the UK by a provider we have an agreement with for the use of their
facilities on an out-patient treatment basis (which may include charges for the use of
drugs).
9.2 What we do not pay for:
(a) Any charges from health hydros, spas, nature cure clinics or any similar place, even if it is
registered as a hospital.
(b) Special nursing in hospital unless we have agreed beforehand that it is necessary and
appropriate.
(c) Any additional hospital charges for a non-standard single en-suite room or room upgrade,
luxury menu items, menu items not included as standard or visitors meals. Please note:
you may choose to upgrade your room or menu items, however we will only pay for the
reasonable charges for a single en-suite room and you will be responsible for paying any
additional charges.
(d) In-patient treatment charges for any hospital outside the UK which are unreasonable or
excessive.
38 Our team of Personal Advisers is available on +44 (0) 1892 556 274