Page 48 - European Health Cover

Please see page 56 for an explanation of words that appear in bold 45
12 Emergency treatment abroad
Can I be repatriated to my principal country of residence or area for
treatment?
There may be reasons why you would prefer to return to your principal country of residence or
area for treatment which does not involve an emergency admission. In this case you will be
covered by the benefits of this policy on return to your principal country of residence or area and
can claim in the usual way. The cost of returning to your principal country of residence or area in
these circumstances will be your responsibility.
What if I am taken ill but the local medical facilities are not adequate to
treat me?
Should you be injured or become ill suddenly and need immediate emergency in-patient
treatment then the evacuation or repatriation service will become available to you.
The evacuation or repatriation service is defined in the glossary as:
moving you to another hospital which has the necessary medical facilities either in the country
where you are taken ill or in another nearby country (evacuation) or bringing you back to your
principal country of residence or your home country (repatriation). The service includes any
necessary treatment administered by the international assistance company appointed by us
whilst they are moving you.
The exclusions in other parts of this document do not apply to the evacuation or repatriation
service but will apply to treatment in your principal country of residence, home country or any
country to which you have been evacuated. If you need the evacuation or repatriation service you
must contact the emergency assistance centre so that immediate help or advice can be given
over the phone.
Arrangements may then be made for an appointed doctor to see you and to move you or bring
you back to your principal country of residence if necessary. If an appointed doctor thinks it is
necessary then the evacuation or repatriation service will be carried out under medical
supervision.
The full rules relating to the evacuation or repatriation service can be found under12.1and
12.2.