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Our team of Personal Advisers is available on +44 (0) 1892 556 274
10.1
We pay for eligible:
(a)
Treatment
charges in the UK made at the level set out in our schedule of procedures
and fees, or at the amount charged if lower than that level.
(b)
Treatment charges outside the UK up to the usual amount charged by medical
practitioners, physiotherapists or complementary practitioners for that treatment.
10.2
What we do not pay for:
(a)
Charges made by a medical practitioner or complementary practitioner when you have
been referred by a member of your family, or if that medical practitioner or
complementary practitioner is a member of your family.
(b)
Treatment charges in the UK when they are above the level set out in our schedule of
procedures and fees.
(c)
Treatment
charges in the UK made by a medical practitioner
,
physiotherapist or
complementary practitioner
who we have identified to you as someone whose fees we
will pay in full if, without our prior agreement, they charge significantly more than their
usual amount for treatment.
(d)
Treatment charges outside of the UK in excess of the usual amount charged by
medical practitioners, physiotherapists or complementary practitioners for that
treatment.
(e)
Charges in Great Britain and Northern Ireland, including the Isle of Man made by a
general practitioner.
(f)
Charges for general chiropody or foot care even if this is carried out by a surgical
podiatrist.
(g)
Any charges made for written reports or any other administrative costs.
Please see also the ‘Treatment in the United Kingdom’ section for specific requirements that
apply to receiving treatment in the UK.