Please find details below of some useful services available to you:
•
You can access our web-based member services at:
Here you can
search for medical providers, download forms and access a range of health and
wellbeing resources
. Please be aware that you are not restricted to using the medical providers
listed on our website.
•
Your Membership Pack includes a username and password giving you access to our
Online Services
at:
Alternatively, on the same page, select “Register” and provide the
information requested (available on your Insurance Certificate). Here you can download key policy
documents, check remaining benefit limits, confirm the status of any claims that have been received
and uploaded by us and view claims-related correspondence. You can also pay your premiums by
credit card and update your credit card details.
•
The
24/7 MediLine Medical Advice Service
can be accessed on: +44 (0) 208 416 3929. This
service, provided by an experienced English speaking medical team, offers information and advice on
a wide range of topics including, but not limited to, blood
pressure and weight management, infectious diseases, first
aid, dental care, vaccinations, oncology, disability, speech,
fertility, paediatrics, mental health and general
health. For policy or cover related queries, please
contact our Helpline.
Useful services
