BUPA membership guide - page 26

34
35
option: Worldwide Evacuation
For when you cannot get the treatment you need in a local hospital
The Worldwide Evacuation option covers
you
for reasonable transport costs to the nearest appropriate place of
treatment
, when the
treatment you
need is not available nearby. Repatriation, which is also included, gives
you
the
added option of returning to
your specified country of residence
or
specified country of nationality
, to be treated in
familiar surroundings.
For all medical transfers, either evacuation or repatriation:
{
{
you
must contact
our service partner
for authorisation before
you
travel, on +44 (0) 1273 333 911
{
{
our service partners
must agree the arrangements with
you
{
{
your
Worldwide Evacuation benefit is applicable for
hospital
treatment
, either overnight or as a day-case.
Evacuation only (not repatriation) may also be authorised if
you
need advanced imaging or cancer
treatment
such
as radiotherapy or chemotherapy
{
{
the
treatment
must be recommended by
your
specialist or doctor
{
{
the
treatment
is not available locally
{
{
the
treatment
must be eligible under
your
plan
{
{
you
must have cover for the country
you
are going to be treated in, for example the USA
{
{
you
must have Worldwide Evacuation Cover in place before
you
need the
treatment
.
You
must provide
us
with any information or proof that
we
may reasonably ask
you
for to support
your
request.
We
will only
pay if all arrangements are agreed and approved in advance by
Bupa Global’s
service partners
.
We
will not approve a transfer which in
our
reasonable opinion is inappropriate based on established clinical and medical
practice, and
we
are entitled to conduct a review of
your
case, when it is reasonable for
us
to do so. Evacuation or
Repatriation will not be authorised if it would be against medical advice.
The costs of any
treatment you
receive either before or after an evacuation or repatriation will be paid from Worldwide
Medical Insurance or any options
you
have bought as appropriate, provided this is covered under
your
plan.
We
will not be able to arrange evacuation or repatriation in cases where the local situation makes it impossible,
unreasonably dangerous or impractical to enter the area, for example from an oil rig or within a war zone.
We
cannot be held liable for any delays or restrictions in connection with the transportation caused by weather conditions,
mechanical problems, restrictions imposed by public authorities or by the pilot or any other condition beyond
our
control.
We
do not pay for extra nights in
hospital
, when
you
are no longer receiving
active treatment
which requires
you
to be and
are awaiting
your
return flight.
Benefits
level of cover
Explanation of benefits
Medical evacuation
Paid in full
We
pay the reasonable and customary transport costs for a medical evacuation:
{
{
to the nearest place where the required
treatment
is available. (This could be to another part of the country that
you
are in or to another country), and
{
{
for the return journey to the place
you
were transferred from
when:
{
{
this is authorised in advance by
our
service partners
, and
{
{
the return journey is within 14 days of the end of the
treatment
The costs
we
pay for the return journey will be either:
{
{
the reasonable cost of the return journey by land or sea, or
{
{
the cost of an economy class air ticket
whichever is the lesser amount.
We
do not pay any other costs related to the evacuation such as travel costs or hotel accommodation. In some cases, it may
be more appropriate for
you
to travel to the airport by taxi, than other means of transport, such as an ambulance. In these
cases, and if approved in advance,
we
will pay for taxi fares.
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