CALL:
+44 (0) 1273 333 911
FAX:
+44 (0) 1273 866 301
Or via our secure MembersWorld website.
Important rules: please note that pre-authorisation is only valid if all the details of the authorised treatment, including
dates and locations, match those of the treatment received. If there is a change in the treatment required, if you need to
have further treatment, or if any other details change, then you or your consultant must contact us to pre-authorise this
separately. We make our decision to approve your treatment based on the information given to us. We reserve the right
to withdraw our decision if additional information is withheld or not given to us at the time the decision is being made.
PLEASE REMEMBER TO
PRE-AUTHORISE
YOUR TREATMENT
If we pre-authorise your treatment, this means that we will pay up to the limits of your plan
provided that all the following requirements are met: the treatment is eligible treatment
that is covered by your plan, you have an active membership at the time that treatment
takes place, your subscriptions are paid up to date, the treatment carried out matches the
treatment authorised, you have provided a full disclosure of the condition and treatment
required, you have enough benefit entitlement to cover the cost of the treatment, your
condition is not a pre-existing condition, the treatment is medically necessary, and the
treatment takes place within 31 days after pre-authorisation is given. Please check the
‘How to use your plan’ book for more details.
This is a summary. Please ensure you read the full details in the ‘How to use your plan’ and ‘Table of benefits’ booklets, and your
Membership Certificate, included in your membership pack.
HOW IT
WORKS FOR
YOU
