CONTACT US
OPEN 24 HOURS A DAY, 365 DAYS A YEAR
GENERAL ENQUIRIES
Your Bupa International
customer services helpline
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you can check cover and
pre-authorise in-patient and
day-case treatment
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membership and
payment queries
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claims information
email:
*
web: bupa-intl.com
tel: +44 (0) 1273 323 563
fax: +44 (0) 1273 820 517
CORRESPONDENCE
Any correspondence, including
your claims, should be sent to the
following address:
Bupa International
Victory House
Trafalgar Place
Brighton, BN1 4FY
United Kingdom
FURTHER HELP
We want to make sure that
members with special needs
are not excluded in any way.
For hearing or speech impaired
members with a textphone, please
call +44 (0) 1273 866 557. We
also offer a choice of Braille, large
print or audio for our letters and
literature. Please let us know which
you would prefer.
SOME OF THE SERVICES
THAT MAY BE OFFERED
BY OUR TELEPHONE
ADVICE LINE
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Check cover and pre-authorise
treatment
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General medical information and
advice from a health professional
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Find local medical facilities
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Medical referrals to a physician or
hospital
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Medical service referral (ie locating
a physician) and assistance
arranging appointments
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Inoculation and visa requirements
information
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Emergency message transmission
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Interpreter and embassy referral
* Please note that we cannot guarantee the security of email as a method of communication. Some companies,
employers and/or countries do monitor email traffic, so please bear this in mind when sending us confidential
information.
HEALTHLINE
+44 (0) 1273 333 911
PRE-AUTHORISATION FAX:
+44 (0) 1273 866 301
