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Our team of Personal Advisers is available on +44 (0) 1892 556 274
facility
– a hospital or a centre with which we have an agreement to provide a specific range of
medical services
and which is listed in the UK Directory of Hospitals.
In some circumstances treatment may be carried out at an establishment which provides
treatment under an arrangement with a facility listed in the UK Directory of Hospitals.
family member
– (1) the policyholder’s current spouse or civil partner or any person (whether or
not of the same sex) living permanently in a similar relationship with the policyholder and (2) any
of their or the policyholder’s unmarried children.
home country
– a country for which you hold a current passport. This is the country to which you
may choose to be repatriated under the evacuation or repatriation service.
hospital
– any establishment which is licensed as a medical or surgical hospital in the country
where it operates, except the UK when it is an establishment listed as a hospital in the UK
Directory of Hospitals.
in-patient
◆
– a patient who is admitted to hospital and who occupies a bed overnight or longer,
for medical reasons.
medical condition
– any disease, illness or injury, including psychiatric illness.
medical practitioner
– where treatment is given outside Great Britain and Northern Ireland,
including the Isle of Man, a person who has the primary degrees in the practice of medicine and
surgery following attendance at a recognised medical school and who is licensed to practice
medicine by the relevant licensing authority where the treatment is given. By ‘recognised medical
school’ we mean ‘a medical school which is listed in the current World Directory of Medical
Schools published by the World Health Organisation’.
Where treatment is given in Great Britain and Northern Ireland, including the Isle of Man, a
medical or dental practitioner with full registration under the Medical Acts, who meets our criteria
for specialist recognition for benefit purposes, and who we have told in writing that we currently
recognise him/her as a specialist for benefit purposes in his/her field of practice. There is no
cover in the UK for general practitioner services.
For out-patient treatment in Great Britain and Northern Ireland, including the Isle of Man only:
a medical practitioner with full registration under the Medical Acts, who specialises in
psycho-sexual medicine, musculoskeletal or sports medicine, or a practitioner in podiatric surgery
who is registered under the relevant Act; and who, in all cases, meets our criteria for limited
specialist recognition for benefit purposes in his/her field of practice, and who we have told in
writing that we currently recognise him/her as a specialist for benefit purposes in that field for
the provision of out-patient treatment only.
network of hospitals
– the hospitals where we have a direct settlement agreement, including the
UK Directory of Hospitals. The network of hospitals can be viewed via your Customer Online
account at www axapppinternational.com/customeronline. The facilities listed may change from
time to time so you should always check with us before arranging any treatment.