Page 60 - European Health Cover

Please see page 56 for an explanation of words that appear in bold 57
chronic condition ◆ – a disease, illness or injury that has one or more of the following
characteristics:
• it needs ongoing or long-term monitoring through consultations, examinations, check-ups
and/or tests
• it needs ongoing or long-term control or relief of symptoms
• it requires your rehabilitation or for you to be specially trained to cope with it
• it continues indefinitely
• it has no known cure
• it comes back or is likely to come back.
complementary practitioner – where treatment is given outside the UK, a qualified practitioner
who is registered to practice as a homeopath, acupuncturist, osteopath or chiropractor where the
treatment is given.
For treatment in the UK only:
a medical practitioner with full registration under the Medical Acts, who specialises in
homeopathy or acupuncture or a practitioner in osteopathy or chiropractic who is registered under
the relevant Act; and who, in all cases, meets our criteria for complementary practitioner
recognition for benefit purposes in their field of practice, and who we have told in writing that we
currently recognise them as a complementary practitioner for benefit purposes in that field for
the provision of out-patient treatment only.
A full explanation of the criteria we use to decide these matters is available on request.
day-patient ◆ – a patient who is admitted to a hospital or day-patient unit because they need a
period of medically supervised recovery but does not occupy a bed overnight.
day-patient unit – a centre in which day-patient treatment is carried out. The units we recognise
for benefit purposes for treatment in the UK are listed in the UK Directory of Hospitals.
diagnostic tests ◆ – investigations, such as x-rays or blood tests, to find or to help to find the
cause of your symptoms.
eligible – those treatments and charges which are covered by your policy. In order to determine
whether a treatment or charge is covered all sections of your policy should be read together, and
are subject to all the terms, benefits and exclusions set out in this policy.
evacuation or repatriation service – moving you to another hospital which has the necessary
medical facilities either in the country where you are taken ill or in another nearby country
(evacuation) or bringing you back to your principal country of residence or your home country
(repatriation). The service includes any necessary treatment administered by the international
assistance company appointed by us whilst they are moving you.