Page 11 - ALC Health
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TR 5120A 11/05/12
How is my personal data protected?
Please ensure that
you
show the following information to others
covered under
your policy
, or make them aware of its contents.
ALC Health and the underwriters, AXA PPP International, will deal
with all personal information supplied in the strictest confidence
as required by the Data Protection Act 1998. Personal and sensitive
personal information may be sent in confidence for processing by
other companies and intermediaries, including those located outside
the European Economic Area.
The same duty of confidentiality is required of any third parties to
whom the administration of
your policy
may be subcontracted to,
including those based outside the European Economic Area.
Information about
you
and any
dependants
covered by
your policy
,
supplied by
you
, those
dependants
, medical providers or
your
employer (if applicable) will be held and used to provide the services
set out under the terms of this
policy
, administer
your policy
and
develop customer relationships and services. In certain circumstances
medical service providers (or others) may be asked to supply further
information.
When
you
provide information about
dependants we
will take
this as confirmation that
you
have their consent to do so. As the
policyholder
is acting on behalf of any
dependants
covered by this
policy
, all correspondence about the
policy
, including any claims
correspondence, will be sent to the
policyholder
unless
you
advise
otherwise.
AXA PPP International may share details of the value and types of
claims with ALC Health, whilst respecting every person’s right to
medical confidentiality. This is to enable them to assess the value and
effectiveness of the cover and
our
services. AXA PPP International
may also discuss details of
your
claims if
you
have agreed with ALC
Health that they will manage
your
claims for
you
.
There is a legal requirement, in certain circumstances, to disclose
information to law enforcement agencies about suspicions of
fraudulent claims and other crime. Information will be disclosed to
third parties including other insurers for the purposes of prevention
or investigation of crime including reasonable suspicion about fraud
or otherwise improper claims. This may involve adding non-medical
information to a database that will be accessible by other insurers and
law enforcement agencies. Additionally, the General Medical Council
or other relevant regulatory body will be notified about any issue
where there is reason to believe a
medical practitioner’s
fitness to
practice may be impaired. If
you
have agreed ALC Health may use
the information
you
have provided to contact
you
by post, telephone
or electronically with details of other products and services.
With
your
agreement some of
your
details may also be shared with
other ALC Health Group companies and other carefully selected
companies based in the European Economic Area to enable them to
contact
you
about their products and services.
If
you
change
your
mind please contact the ALC Health teamor write
to
us
at the address on the back of this Policy Wording otherwise
we
will assume that, for the time being,
you
are happy to be contacted
in this way.
AXA PPP International is a trading name of AXA PPP healthcare limited
Registeredoffice:5OldBroadStreet London EC2N1AD.Registered inEnglandandWales.Registerednumber inEngland3148119.AuthorisedandregulatedbytheFinancialServicesAuthority.
ALC Health is a trading style of à la carte healthcare ltd
Registered in England no 4163178. Registered Office: A2 Yeoman Gate YeomanWay Worthing West Sussex BN13 3QZ United Kingdom à la carte healthcare limited is authorised and regulated by the Financial Services Authority
HEAD OFFICE
Chanctonfold Barn Chanctonfold Horsham Road
Steyning West Sussex BN44 3AA United Kingdom
T
+44 (0) 1903 817970
F
+44 (0) 1903 879719
EUROPEAN Office
Centro Plaza Oficina 10
Planta 1 Nueva Andalucia
29660 Marbella Málaga Spain
T
+34 952 93 16 09
F
+34 952 90 67 30
CIF
N0069627H
MALTA OFFICE
210/2 Triq Manwel Dimech
Sliema SLM 1050
Malta
T
+356 999 91038
Area of Cover
Regulatory Protection
AXA PPP International and à la carte healthcare are authorised and
regulated by the Financial Services Authority (FSA).
The FSA was established by government to provide a single
statutory regulator for financial services. The FSA is committed
to securing the appropriate degree of protection for consumers
and promoting public understanding of the financial system. The
FSA have set out rules which regulate the sale and administration
of general insurance which
we
must follow when
we
deal with
you
. AXA PPP International’s FSA register number is 202947. à la
carte healthcare’s FSA register number is 311496. This information
can be checked by visiting the FSA register which is on their
website:
or by contacting the FSA on
T +44 (0) 845 606 1234.
We
provide advice and information only on
our
own products.
If
you
would like further details on any of
our
products please
contact
us
.
Area 1
Europe
(Europe is defined as: Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canary Islands,
Channel Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Federal Republic of Yugoslavia, France, Germany, Gibraltar,
Greece, Greenland, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madeira, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia,
Spain, Sweden, Switzerland, Tajikstan, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan).
